Refund policy
Return & Refund Policy
At T&D Clothing, our products are made to order. Because of this, we do not accept returns or refunds for change-of-mind purchases, incorrect size selections, incorrect color selections, or orders that the customer simply no longer wants.
Order Issues
If your order arrives with a genuine manufacturing or fulfillment issue, please contact us as soon as possible and provide clear photos showing the issue. We will review the situation and, where appropriate, work with our fulfillment partner to determine the appropriate resolution.
Shipping Damage
T&D Clothing is not responsible for damage caused by the shipping carrier after an order has been dispatched. If your package appears to have been damaged during transit, please document the damage with photographs and contact the carrier. T&D Clothing may assist with the claim where possible.
Incorrect Orders
Customers are responsible for checking their selected product, size, color, and shipping information before completing an order. We are unable to provide refunds or exchanges when an incorrect size or color was selected by the customer.
Refunds
If a refund is approved by T&D Clothing, it will generally be processed within 5–7 business days. Once processed, the time required for the funds to appear in your account may depend on your payment provider or financial institution.
Final Sale
All purchases are considered final unless an exception is approved under this policy or required by applicable law.
If you have an issue with your order, please contact us with your order number and relevant photos so we can review the matter.
T&D Clothing reserves the right to evaluate each issue individually and to update this policy when necessary.